Refund Policy

Thank you for purchasing our project management templates. We strive to deliver high-quality, user-friendly solutions that streamline your work and help you achieve your project goals. However, we understand that sometimes our products may not meet your expectations.

30-Day Money-Back Guarantee
If, for any reason, you are not completely satisfied with your purchase, you are entitled to request a full refund within 30 days of the purchase date. This applies to our Project Management System MS Excel template our Gantt Chart MS Excel template.

How to Request a Refund

1. Contact Form Submission: To initiate a refund, please visit our contact form and fill out the provided contact form.
2. Select “Refund Request”: In the contact form, choose “Refund Request” as the topic to ensure your inquiry is directed to the appropriate team member.
3. Order Details: Include your order number and a brief explanation of why you are requesting the refund. Your feedback will help us improve our products and services.

Response Time & Approval

• Processing Time: We will review your request and respond within 2–3 business days.
• Refund Method: Once approved, we will process the refund to your original payment method. Depending on your financial institution, the funds may take 5–10 business days to appear in your account.

No Questions Asked
We do not require extensive justification for your request. If our templates do not meet your needs, simply let us know via the contact form, and we’ll honor our refund policy.

Continued Support
If you decide to keep our templates, remember that we’re here to help. Should you need any assistance, feel free to reach out using the same contact form with a different topic selection. We are committed to providing ongoing support to help you maximize the value of your purchase.

Policy Updates
We may update this Refund Policy from time to time to better serve you. Any changes will be posted on this page with an updated revision date.

Contact
For any questions regarding our Refund Policy, please use our contact form and select the appropriate topic.

Last Updated: 19 December 2024